Frequently Asked Questions (FAQs)

Thank you Dscoop members and partners for your patience and trust in us as we continue to find ways to support you, your team and your business. Dscoop has always brought you 24/7 education, inspiration and collaboration on and at local and regional events. Still, we missed being able to see you in person at Edge Orlando in March, postponed to protect the health and safety of all attendees.

Since that time, thousands of you have participated in 45+ hours of new online education, technical training, Town Halls, Idea Xchange panels, and business growth webinars hosted by Dscoop, HP and our partners. Your survey feedback shows high scores, and we will continue to offer virtual education on a regular basis. And for a hybrid experience like never before, we’re excited to invite you to join us for Edge Fusion, May 16 – 18, 2021.

We have tried to anticipate many of your questions about Edge Fusion. As you’ll see, we don’t have all the answers yet. However, we will provide updates in the weeks and months ahead, as we continue to build Edge Fusion and bring you the best, most meaningful business growth experience.

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Click here to receive the latest updates about Edge Fusion as soon as we have them.

Q: When and where will Edge Fusion take place?

Edge Fusion will be a smart blend of in-person and online activities, for a global experience across the geographical areas in which our community members live and work. Edge Fusion will take place Sunday, May 16 - Tuesday, May 18, 2021. If you choose a face-to-face experience — much like previous Dscoop Edge events – we’ll meet you in St. Louis, Missouri, USA at the America’s Center convention center in St. Louis, Missouri, USA. Beautiful hotel accommodations are across the street at the Marriott St. Louis Grand hotel, and at the Courtyard St. Louis Downtown hotel, just one block away.

If you choose to stay closer to home or can’t make those travel dates, we’ll have virtual and blended options using excellent new meeting and livestream technology. In every scenario, we’ll have the highest safety standards in place and a focus on engaging, relevant education, training and networking activities.

Q: Why is it called Edge Fusion?

That’s because it will be a “fusion” or combination of online and in-person experiences; of live and livestreaming content; of local and regional “host site” options. It’s the fusion of our year-round Dscoop community coming together in-person and/or virtually from all over the world for a bigger, broader global event! It’s the fusion of what’s happening in the industry now; how to prepare for the “new normal,” and what’s ahead; the fusion of the best of all worlds to grow your business, gain industry knowledge, build technical skills, and connect with like-minded peers and the people and partners you want to see, share and learn from right now.

Q: If I previously bought my ticket(s) for Edge Orlando 2020, will my payment automatically apply to Edge Fusion?

Yes. Your Edge Orlando 2020 ticket will be transferable to Edge Fusion. More details to come. Click here to receive notifications about Edge Fusion, as we will be providing updates as soon as we have them.

Q: I see that Edge Fusion is going to be a global event. What are the options for me to attend if I'm from outside of the U.S.?

We will have more details in the weeks and months ahead regarding all the options for attending live, livestreaming, virtual, and local “host site” experiences. Thanks for your patience while we continue planning! We are also staying up to date on the latest travel information and visitation to the USA through the CDC.

Q: One of the aspects I enjoy most about Dscoop Edge events is seeing the new equipment, solutions and applications, and meeting partners in the Solutions Showcase. Will that be available live and virtually?

We will have an 80,000-square-foot Solutions Showcase at the America’s Center convention center in St. Louis, Missouri, USA, where Edge Fusion live will take place May 16 - 18. As with past Dscoop Edge events, the Solutions Showcase is the place to meet partners and see their latest solutions, demos and applications to help drive your business growth. We will ensure all plans follow the recommended health and safety regulations. Edge Fusion will also have the latest livestream and online technology, and we will incorporate innovative virtual Solution Showcase options wherever, whenever possible.

Q: What equipment will I need to join virtually?

You will need a computer, tablet or other mobile device and an internet connection. We will update you with further information about this exciting option, as we are creating a unique viewing and interactive experience.

Q: Will the keynotes, education and training sessions be streamed in real time?

We are working on a plan where most of the Edge Fusion sessions will be available in real-time for virtual attendees. While most or many sessions will be streamed live, others will be available as replay (recorded) sessions as soon as they are available.

Q: When will Edge Fusion registration be open?

We anticipate opening registration in early 2021. Click here to receive the latest updates about Edge Fusion as soon as we have them.

Q: When will we be able to make hotel reservations?

Accommodations will be available at two locations: the Marriott St. Louis Grand, right across the street from the America’s Center convention center; and the Courtyard St. Louis Downtownhotel, just one block away. Bookings will likely begin in late 2020 and/or early 2021. Click here to receive the latest updates about Edge Fusion as soon as we have them.

Q: What measures is Dscoop taking for the health and wellness of attendees?

Dscoop will go above and beyond recommended measures to protect our attendees, including the CDC’s event health guidelines. Procedures will include recommendations such as: additional hand-sanitizing stations; extra cleaning and disinfecting of all spaces and surfaces; dedicated medical services available; signage and floor stickers reminding people to respect social distancing; modified entries and exits (one way in/one way out) in all areas; extra signage and reminders; special catering services; air purification; and more.

We will be adding more FAQs as we continue planning Edge Fusion. Please send your questions to